Improved Customer Service at White Shark Media

White Shark Media is a company that does AdWords management. They offer customer service on behalf of busy business owners when it comes to AdWords campaigns. Just like any other company, they have had customers’ complaints, and they have made a step to make their clients happy by attending to their needs adequately. It’s difficult to build a company and not have any complaint whatsoever. For that reason, White Shark Media has learned from the mistakes they have made and have improved their customer service accordingly.

Most of the problems that the customers had included:

Losing touch with clients AdWords; The existing reports on Facebeook were not adequately offering the small business owners easy review of their reports. This was hard to understand clearly what was going on.

Communication wasn’t good enough; White Shark Media Review clients had to go through a receptionist, and they complained about this as they felt it wasn’t good enough. To eradicate this, they have implemented scheduled Monthly Status Calls with GoTomeeting. Reviewed results and monthly reports are sent to the client in advance before the GoToMeeting. GotoMeeting is a conference tool that shares a screen with the client as they go through the AdWords account. The company has also allowed customers to call their contact person directly which has been a significant relief.
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White Shark Media Reviews

Some clients will say the old campaigns were much better than the new optimized campaigns. This would be incompetent on their end. To mitigate this, all the successful existing campaigns will be in use until the initiatives start producing meaningful results. Supervisors provide feedback and oversee campaign management.

SEO review services; currently White Shark Media Review doesn’t offer SEO services, but their competency in SEO allows them to distinguish good and bad proposals and work provided by SEO companies.

Tracking the AdWords Performance, White Shark Media Complaints has installed conversion tracking, call tracking and Google Analytics free of charge. This ensures better performance and better optimization of AdWords campaigns.

After clients sign up, the Senior Consultants follow each client from initial sign up to optimization process. They are no longer the primary form of contact but will be available for questions if need be. This ensures the clients transition seamlessly in the company.

For clients who have their AdWord accounts with campaigns that are doing well and wish to continue working on their account, there is that opportunity for them to do so. For the new clients, they will use the newly created AdWords account.

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Why Business Owners Love White Shark Media

The central concern that the small business owner has is growth. They do not want to be regarded as a statistic. There are many small businesses that plummet into bankruptcy and fail after less than a year. The best case scenario is that the small business owner will be able to sell their company to a competitor.

A reporter from Glass Door said this scarcely comes into fruition. Expansion, sales, and establishing a broad base of reliable customers can be a daunting task. Marketing is a daunting task.

That is why so many small business owners are willing to invest in experts such as White Shark Media – more at:

As a digital marketing agency, White Shark Media offers several services that are necessary to the future of the small business. Some entrepreneurs try to conduct these services on their own. Perhaps that is why there are so many failed small businesses.

Many business owners do not have the foresight to make a wise investment in a competent digital marketing agency. When they try to understand the complexities of the digital market, they quickly learn that it is something like trying to understand the complexities of bomb diffusion.

It may look as simple as pulling out the right wire, but it is not. Similarly, digital marketing is not a simple task. The services offered by White Shark Media need to be conducted by an organization with the expertise of White Shark Media.

AdWords Campaign Management

Google AdWords is an excellent outlet for generating traffic. However, it needs to be properly managed. It is not as simple as merely creating an account and hoping for the best. White Shark Media will manage your AdWords campaign so that you will get the most out of it.

Mobile Marketing

As always, the Internet is changing. People are always looking for an opportunity to upgrade to something better, faster, and sleeker. Many people use upscale mobile devices as their primary browser –

Any business that wants to market themselves needs to understand how to interact with the mobile marketplace. They need to know how to reach people on their mobile device. If your marketing is geared exclusively toward desktop users, you are going to be left behind by this generation. Fortunately, White Shark Media offers mobile marketing services.